Our customer service policies are simple, drafted keeping your best interest in mind.

RETURNS & EXCHANGES POLICY:

• We will gladly accept any unworn, unwashed merchandise with original tags within 07 Days of purchase for an exchange.
• Please return goods with a copy of the invoice and mention the reason for returning the items.
• Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
• Delivery Charges will not be reimbursed.
• Exchange/Refund requests will be processed within 7 working days after receiving the return products.
• Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
• All returns should be sent to Riztex Corporation, P#30 St # 1 Ayub colony Jhang Road Faisalabad.
• For further queries about exchanges and returns, please contact us at soffio.lahore@gmail.com

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEMS:

COMPLETE RETURN FORM

if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

REPACK MERCHANDISE

Please make sure that the items you wish to return, along with the Return Form are included with your return shipment.

SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address: 

Online Department

Riztex Corporation

P#30 St # 1 Ayub colony Jhang Road Faisalabad

Faisalabad